I have already watched the module/course, but I have questions about the content. Who do I contact?

Please call 1-877-328-9843 or email at Info@hazelbakerinstitute.com.

Please call 614-326-3504 to make a clinical lactation service appointment.

Yes. If you work for an organization or hospital system, please have your purchasing department call our toll-free number 1-877-328-9843 to find out how to set up an account and receive an access code to train groups of people.

Yes. We offer a bulk purchase discount. You will receive a 10% discount for 5 or more modules/courses purchased.

Yes, once you have added a module/course to your cart, you can click on “Add more items to cart” and it will take you to the menu of available modules/courses which can then be added to your cart.

No. Each person must purchase the module/course on their own, as you each get your own unique name and password and CERPs are only available to the account holder.

Yes! On the home page at www.HazelbakerInstitute.com there is a free module offered on positioning and latch-on at breast. Once you have enrolled in any paid module/course, there are other free modules/courses available to you.

CERPs are issued by the International Board of Lactation Consultant Examiners (IBLCE). We also issue contact hours through the American Nurses Credentialing Center (ANCC). You will need to check with your certifying organization to determine if they accept IBLCE CERPs and/or ANCC CEs.

Each module/course has its own set number of CERPs and contact hours available. You will see this in the module/course description for each module/course. We provide 1 continuing education unit for each hour of instruction.

Please check your Achievements area in your dashboard. If you do not see your certificate there, please send an email to Info@HazelbakerInstitute.com and provide the name and email which you used to sign up/sign in plus the course name for which you are missing your certificate. We will look into your account and provide information on how to resolve your issue.